Order Flowers to London from Another Country

In short: you message us from any country, pay however suits you, a florist in London makes the bouquet, the courier hands it to the recipient, the hotel concierge or the building porter, and you get a photo before the courier leaves and a confirmation afterwards. But London has its quirks: an address here is a postcode, not "street and number"; half the buildings in Kensington and Knightsbridge have a porter; the time is GMT or BST depending on the season; and British Mother's Day is not 8 March. Below is everything you need to order from Moscow, Dubai, Almaty or New York without missing.

Districts: Mayfair, Knightsbridge, Kensington, Chelsea, Covent Garden, Notting Hill. Catalog — flowers in London, prices in pounds sterling.

Why London Is a Special Case for Ordering from Abroad

Flowers to London are most often ordered by people who are not in the city: a husband in Dubai for a wife on a week of shopping at Claridge's; parents in Moscow for a student daughter in a flat near Imperial College; a partner in Almaty for a London colleague at an office on Berkeley Square before a signing; friends in New York for a couple spending the weekend by Covent Garden before a musical. They don't know that a London courier finds a building by a postcode like SW3 5AZ, not by a number; that a porter will accept the bouquet without the recipient while a townhouse will not; that "by 19:00" is a different hour relative to their city in summer and in winter. We work in London and know these details — all you need to do is send us what you already have: the booking confirmation or an address with a postcode, the recipient's name and their plans for the day.

Three Kinds of Address — and What Each Needs

1. A hotel. Claridge's, The Connaught, The Dorchester, The Ritz, The Savoy, Mandarin Oriental, The Berkeley, Bulgari, The Lanesborough — and the boutique hotels of Notting Hill and Covent Garden. We need the hotel name and the guest's name in Latin letters exactly as in the booking: London concierges check guests against the list and will not accept a bouquet if the surname doesn't match. We call reception in advance and ask: do they accept flowers, will they place them in the room before check-in or hand them over when the guest appears, is a vase needed. We have no hotel partnerships — every delivery is agreed individually, which is more honest than any "arrangement".

2. A mansion block or a flat in a building with a porter. The red-brick mansion blocks of Kensington, Knightsbridge and Marylebone, the new residences by Hyde Park, the Belgravia townhouses split into flats. Where there is a porter, the porter accepts the bouquet — by arrangement with the recipient or without it, if the porter does that routinely; where there is only an entryphone, the courier buzzes the flat and, if the recipient is out, calls you. We need: the full address with postcode (for example, "Flat 4, 12 Queen's Gate Terrace, London SW7 5PE"), the flat number, the recipient's phone with +44 or your own country code, and — if it is a surprise — an agreement on whether the courier names the sender or not.

3. A townhouse, an office or a restaurant. The white stucco houses of Chelsea and Notting Hill, the offices of Mayfair and the City, the restaurants of Covent Garden and Soho. To a townhouse — a ring at the door and a hand-to-hand delivery; we don't leave bouquets on the doorstep — this is London, not a suburb. To an office — to reception for the recipient's name, within working hours; large companies ask for security to be notified, and we do that. To a restaurant — to the maître d' for the booking time, after checking they accept flowers (most do; some Michelin-starred rooms don't). Flowers are not passed into a West End auditorium: the bouquet waits at the hotel or the restaurant after the show.

The Postcode Is the Key Part of a London Address

A British postcode points to a specific building or entrance: W1K 4HR is Claridge's, SW1X 7LA is Harrods, SW3 is Chelsea, W8 is Kensington, W11 is Notting Hill, WC2 is Covent Garden. If the recipient only sent you a street name, ask for the postcode or a Google Maps screenshot: London has several Church Streets, King Streets and Park Roads in different boroughs, and without the postcode the courier drives to the wrong one. If there is no postcode at all, send the name of the hotel, building or restaurant — we find the rest.

London Time: GMT in Winter, BST in Summer

London runs on GMT from late October to late March and on BST (GMT+1) from the last Sunday of March to the last Sunday of October. The difference with your city changes twice a year: Moscow is three hours ahead in winter and two in summer; Dubai four in winter and three in summer; Almaty five in winter and four in summer; New York five hours behind for most of the year, but for a week or two each spring and autumn the gap shifts because the US and the UK change their clocks on different dates. So always give the delivery window in London time — "between 15:00 and 17:00 London" — and we will remind you what the current difference is. The second rule: for same-day delivery the order must be confirmed in the morning, London time — if you write from Dubai at 13:00, it is 9:00–10:00 in London and the odds are good; if you write from New York in the evening, it is night in London and delivery will be tomorrow.

Paying in Pounds from Any Country — Any Way You Like

Catalog prices are in pounds sterling and are fixed when the order is confirmed — after we have given the window and checked the address. You pay however suits you: a card from any bank in any country, Apple Pay or Google Pay, bank transfer, cryptocurrency, or in another currency — converted at your bank's rate. The currency selector on the site lets you switch £ to euros, dollars or roubles to estimate the amount, but the final price is always in pounds. There is no cash on delivery and never will be: the recipient pays nothing — not the courier, not the concierge, not "for the floor". If the recipient asks, the courier says everything has been paid.

Special Requests: What We Do — and on What Condition

Almost any wish can be done — on one condition: it is agreed before payment, not when the courier is already at the door. What we do regularly: build a bouquet around a specific colour or flower (white peony roses with no greenery, tulips only, hydrangea to match an interior), change the size or the wrapping, add a teddy, chocolates, macarons or a bottle of champagne — with the proviso that in the UK a courier hands alcohol only to an adult and may ask for ID from a recipient who looks under 25 (the Challenge 25 rule). We handwrite the card in Russian or English, without the sender's name if it is a surprise. We deliver in an exact window — for a restaurant booking, for a hotel check-in, for the end of the working day at an office. We photograph the bouquet before it leaves and — with the recipient's consent — film a short clip of the handover. We bring a vase if the recipient has none. We meet at St Pancras by the Eurostar exit or at Heathrow — on request and with time to spare. What we don't promise: an exact minute (London is traffic and ULEZ zones; the window is two hours), entry into a theatre auditorium, a bouquet "on the doorstep" without a recipient, or round-the-clock delivery. If your wish isn't on this list, write anyway: we'll tell you honestly whether we can, and what it costs.

The British Calendar: When London Gives Flowers

Mothering Sunday — British Mother's Day — falls on 15 March in 2026, three weeks before Easter, and does not coincide with 8 March: if your mother lives in London, she expects flowers on that Sunday, and florists are busy that day — order 2–3 days ahead. 14 February is the busiest day of the year; rose bouquets are confirmed in advance. Chelsea Flower Show in late May is the week when all of Chelsea is in bloom and demand for peonies and seasonal British varieties peaks. Bank holidays — the Mondays in May and August, Christmas Day and Boxing Day, 1 January — delivery runs, but New Covent Garden Market may be closed and the choice of flowers is smaller. December is corporate-arrangement season for the offices of Mayfair and the City; we ask for a week's notice.

Example 1: From Moscow — for a Student Daughter in Kensington

Parents in Moscow; their daughter studies at Imperial College and rents a room in a flat on Queen's Gate — entryphone, no porter. They send the address with the SW7 postcode and her phone, ask for Saturday "around lunchtime" so she is home, and ask us not to say who it is from. We give the window 12:00–14:00 London — 15:00–17:00 in Moscow — and the price: "Kensington Morning" £88, paid with a Russian bank card via conversion. On Saturday the courier buzzes, the daughter comes down, receives the bouquet and the card "From those who miss you"; the parents got the photo of the bouquet an hour earlier and the confirmation five minutes after the handover.

Example 2: From Dubai — for a Wife at Claridge's on an Anniversary

He is in Dubai; she is in London for three days, staying at Claridge's. He forwards the booking confirmation — name in Latin letters, dates — and asks for red roses and a bottle of champagne to be in the room when she returns from Harrods. We call the hotel: flowers and champagne accepted, placed in the room by 17:00, vase provided. We give the window and the price — "Red West End" £216 plus the champagne; he pays with Apple Pay. It is 20:00 in Dubai, 16:00 BST in London — the bouquet is already at the hotel. She reads the card first, then calls him.

What the Courier Never Does in London

Never leaves the bouquet at a townhouse door, on the doorstep or in a hallway without the recipient or a porter. Never passes flowers into a theatre auditorium or onto a plane. Never takes money from the recipient or asks "extra for the floor". Never names the sender if you asked to keep the surprise. Never hands alcohol to a minor. Never waits at the door longer than the agreed 15 minutes — if the recipient is out and there is no porter, we call you, propose an evening window and keep the bouquet cool at the florist's.

Checklist: What to Send Us from Abroad

Address type: hotel (name + guest's name as in the booking), flat (address with postcode, flat number, porter or not) or townhouse/office/restaurant.
The recipient's phone with country code — London +44 or your own if they are roaming.
The delivery window in London time and the recipient's plans for the day (sightseeing, work, theatre).
A bouquet from the catalog or a wish for colours and a budget in pounds.
The card text and language; whether to name the sender.
Extras: teddy, chocolates, champagne, vase, handover video.
Payment method — whichever suits you.

Frequently Asked Questions

Can I order flowers to London without being in the UK? Yes — that is how most orders arrive. We need an address with postcode or a hotel name, the recipient's name and phone; we do the rest.

Which currency do I pay in? The price is in pounds and fixed at confirmation. Pay with a card from any country, Apple/Google Pay, bank transfer or cryptocurrency — converted at your bank's rate. The recipient pays nothing.

Is same-day delivery possible? Usually yes — when the order is confirmed in the morning, London time, and the florist has the flowers; the window is given before payment. Baskets and arrangements of 100+ stems need 1–2 days.

How do I handle the time difference? Give the window in London time. In winter London is three hours behind Moscow and four behind Dubai, in summer two and three; New York is five hours behind London.

Can I add champagne or a gift? Yes, by agreement before payment. The courier hands alcohol only to an adult and may ask for ID under the Challenge 25 rule.

What if the recipient is not home? In a building with a porter the porter accepts the bouquet; in a townhouse or an entryphone flat we call you and propose a new window. We don't leave flowers on the doorstep.

Where do you deliver? Routinely — Zones 1–2: Mayfair, Knightsbridge, Belgravia, Kensington, Chelsea, Covent Garden, Soho, Marylebone, Notting Hill, the City, Canary Wharf, Hampstead. Zones 3–6, Heathrow, Windsor, St Pancras — on request.

Can I order something that isn't in the catalog? Yes — describe the colours, flowers and budget; the florist proposes a version and sends a photo before leaving. Any wish is agreed in advance, and we say honestly if something isn't possible.